top of page

Privacy policy

​

Last updated: 2026 feb 01

1. Introduction

TSL MOTORS (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:

TSL MOTORS
Stockholm, Sweden
Email: tslmotorsverkstad@gmail.com
Phone: +46720400804

3. Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Phone number

  • Email address

  • Vehicle information (Tesla model, year, issue description)

  • Booking and service information

  • Communication data (emails, messages, phone inquiries)

We only collect personal data that is necessary to provide our services.

4. How We Use Your Personal Data

Your personal data is used for the following purposes:

  • To manage service bookings and appointments

  • To communicate with you regarding repairs or diagnostics

  • To provide vehicle repair and maintenance services

  • To comply with legal and accounting obligations

  • To improve our services and customer experience

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (service bookings and repairs)

  • Legal obligation (accounting and record-keeping requirements)

  • Legitimate interest (customer communication and service quality)

  • Consent, where required

6. Data Retention

We retain personal data only as long as necessary:

  • Service and booking data: as required for service history and legal obligations

  • Accounting data: according to Swedish accounting laws

  • Communication data: until no longer needed for customer support

7. Sharing of Personal Data

We do not sell or rent your personal data.

Your data may be shared only with:

  • Service providers required to operate our website or booking system

  • Authorities when required by law

All third parties are required to handle your data securely and lawfully.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

10. Complaints

If you believe your data is processed unlawfully, you have the right to lodge a complaint with:

Swedish Authority for Privacy Protection (IMY)
https://www.imy.se

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

bottom of page